One colleague on Twitter suggested that removing all Apple IDs from the Back to My Mac configuration section would fix the problem. Querying on Twitter, half a dozen people said they’d had the same thing, but a power cycle or form of reset helped. A couple days after I witnessed this, a reader wrote in with a nearly identical experience. But then it reverted to its previous “Device Not Found” status. The factory reset put the base station back in business for about 20 to 30 minutes, during which time the printer re-appeared and I was able to print. (Apple’s base stations have three kinds of reset: soft, hard, and factory, which you can read about on Apple’s lengthy support page.) A soft reset should clear any transient problems with a running base station a factory one wipes everything, but I had no custom configuration on this base station that I needed to retain.
I tried a soft reset and then a factory reset. Power cycling didn’t help me out, though several colleagues who had the same problem when I polled on Twitter said a power cycle would fix this issue for a while, as long as several months. (I use WiFi Explorer for OS X ($15) to look at local Wi-Fi network setups, and it provides the unique adapter interfaces, called BSSIDs, broadcast by Wi-Fi base stations.) Only then did I use AirPort Utility to see what was up, and that app put up a yellow yield sign on top of the base station, and, when I clicked it, noted “Device Not Found.”īut I’m looking right at it! And its green light! I was able to confirm that the base station was routing both ethernet and Wi-Fi, and that my laptop was connected to it. I restarted the base station, and it came up again with a green LED, but the printer still didn’t show up on the network. Since the green LED was lit on the base station, I checked out the printer first it was fine. The base station is an extension of a network, so it’s in bridging mode. The other day, my wife texts me (from upstairs I work in a home office in the basement): the printer had stopped working, and could I take a look? Our printer is connected via USB to an Apple AirPort Extreme Base Station (5th generation), which shares it over the network.
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